We only quote tier 1 CEC approved products and we do not downgrade the products quoted during installation. We may not be the cheapest quote, but we will let the result speak for itself.
Look at whether the retail company and their sub-contract installers are CEC accredited. Pivotrom is.
Is the retailer/seller a CEC approved retailer? Not many companies have this. Pivotrom does.
Understand how the liability for your installation is shared between the retailer and the installer. No problems with Pivotrom. We do not sub-contract any work. We design, supply and install with our own full-time staff.
What warranties does the retailer/installer offer? Pivotrom provides a 5 year warranty on operation and performance of your system including products and workmanship.
Solar PV systems vary in price and the CEC strongly recommends that you do your research on the technology, installer and warranty to ensure you get the most out of your system based on your needs.
You may wish to consider monitoring and after sales maintenance agreements for larger investments.
Have you performed due diligence checks on your installer/supplier?
Does your installer/designer have CEC Accreditation and current electrical licences? Is the company a signatory to the Solar Retailer Code of Conduct? Have you checked ASIC to ensure they are legitimate and currently registered?
What experience do they have in commercial installations?
How long have they been in the solar industry? How many systems similar to yours has the designer/ installer completed? Will they conduct the work themselves or sub-contract parts out? If so, what contractual agreements are in place to protect you? What is explicitly included and excluded? If comparing quotations, am I comparing like for like? Does the quoted price look to good to be true? Are all obligations, responsibilities and liabilities clear?
The financial calculations
Have they provided a detailed analysis of load and generation? Are the returns consistent with CEC guidelines?
Before you purchase a solar system from anyone, not just us, you may wish to have a look at these websites to ensure that you are getting quality goods and services: